Frequently Asked Questions
General Questions
Q1: What is ASTER Multiseat?
A: ASTER Multiseat is a software solution that enables you to create multiple independent workstations from a single PC. Each user gets their own monitor, keyboard, mouse, and other peripherals, effectively transforming one computer into several workstations.
Q2: How many workstations can I create with ASTER Multiseat?
A: Depending on your PC's hardware capacity and the ASTER license you purchase, you can set up anywhere between 2 to 12 workstations.
Q3: What operating systems are supported?
A: ASTER Multiseat is compatible with Windows operating systems, including Windows 10, 11, and some server editions. Check the latest version release notes for detailed compatibility.
Licensing and Pricing
Q4: How is ASTER Multiseat licensed?
A: ASTER licenses are based on the number of workstations. You can choose licenses for 2, 4, 6, or more seats, and you’ll receive a license key that unlocks the software for the specified number of workstations.
Q5: Is there a trial version available?
A: Yes, ASTER offers a free trial for 14 days, allowing you to test the software with all features before committing to a purchase.
Q6: Can I upgrade my license later?
A: Yes, you can upgrade your license to support more workstations by paying the difference between the licenses. This is managed through your ASTER account.
Installation and Setup
Q7: What hardware do I need for ASTER Multiseat?
A: At a minimum, you need a PC with sufficient RAM, CPU cores, and GPU capability to support multiple users. Additionally, you will need separate monitors, keyboards, and mice for each workstation.
Q8: How do I install ASTER Multiseat?
A: After purchasing or downloading the trial, run the installer, follow the setup wizard, and then connect the peripherals. The ASTER interface will guide you in assigning peripherals to each workstation.
Q9: Is technical support available for installation?
A: Yes, ASTER provides technical support and documentation to assist you during installation and setup.
Performance and Use
Q10: Will ASTER Multiseat slow down my computer?
A: Performance depends on your PC’s specifications. Ensure your system has enough resources (CPU cores, RAM, GPU power) to handle the number of workstations you plan to use.
Q11: Can users run different applications simultaneously?
A: Yes, each workstation operates independently, allowing users to run different applications without interference.
Q12: Can ASTER be used for gaming?
A: Yes, but the gaming experience will depend on your PC's hardware, particularly the GPU. Some users use ASTER to create multi-gaming setups from a single powerful PC.
Q13: Can I use ASTER in a business or educational environment?
A: Absolutely. ASTER is widely used in offices, schools, and call centers to reduce hardware costs and improve resource efficiency.